Commission Regulation (EU) No 454/2011 of 5 May 2011 on the technical specification for interoperability relating to the subsystem ‘telematics applications for passenger services’ of the trans-European rail system Text with EEA relevance
Modified by
- Commission Regulation (EU) No 665/2012of 20 July 2012amending Regulation (EU) No 454/2011 on the technical specification for interoperability relating to the subsystem 'telematics applications for passenger services' of the trans-European rail system(Text with EEA relevance), 32012R0665, July 21, 2012
- Commission Regulation (EU) No 1273/2013of 6 December 2013amending Regulation (EU) No 454/2011 on the technical specification for interoperability relating to the subsystem telematics applications for passenger services of the trans-European rail system(Text with EEA relevance), 32013R1273, December 7, 2013
- Commission Regulation (EU) 2015/302of 25 February 2015amending Regulation (EU) No 454/2011 on the technical specification for interoperability relating to the subsystem telematics applications for passenger services of the trans-European rail system(Text with EEA relevance), 32015R0302, February 26, 2015
- Commission Regulation (EU) 2016/527of 4 April 2016amending Regulation (EU) No 454/2011 on the technical specification for interoperability relating to the subsystem telematics applications for passenger services of the trans-European rail system(Text with EEA relevance), 32016R0527, April 5, 2016
- Commission Implementing Regulation (EU) 2019/775of 16 May 2019amending Regulation (EU) No 454/2011 as regards Change Control Management(Text with EEA relevance), 32019R0775, May 27, 2019
a first phase establishing detailed IT specifications, governance and master plan (phase one), a second phase concerning the development of the data exchange system (phase two), and a final phase concerning the deployment of the data exchange system (phase three).
(a) the functional subsystem "Telematics applications for passenger services"; (b) the part of the maintenance subsystem relating to the telematics applications for passenger services (i.e. methods of use, management, updating and maintenance of databases, software and data communication protocols, etc.).
(a) systems providing passengers with information before and during the journey; (b) reservation and payment systems; (c) luggage management; (d) issuing of tickets via ticket offices or ticket selling machines or telephone or Internet, or any other widely available information technology, and on board trains; (e) management of connections between trains and with other modes of transport.
Section 4.2.19: Various reference files and databases, Section 4.2.21: Networking and communication.
Section 4.2.19: Various reference files and databases, Section 4.2.21: Networking and communication.
Section 4.2.19: Various reference files and databases, Section 4.2.21: Networking and communication.
Section 4.2.19: Various reference files and databases, Section 4.2.21: Networking and communication.
Basic principles of train variants Representation of a train Different possible ways of representing days of operation Train category/service mode Transport service relationships Coach groups attached to trains Joining to, splitting from Through connections (connecting to) Through connections (change of service number) Details of transport services Stops with traffic restrictions Overnight trains Crossing of time zones Pricing regime and reservation details Information provider Reservation provider Service facilities Accessibility of the train (including scheduled existence of priority seats, wheelchair spaces, universal sleeping compartments — see PRM TSI 4.2.4) — see Section 4.2.6.1 Service extras Connecting — Timing between transport services Station list.
B.4 (see Annex III).
B.1 (see Annex III), B.2 (see Annex III), B.3 (see Annex III).
general conditions of carriage for rail passengers (GCC-CIV/PRR), its own conditions of carriage, a link to Regulation (EC) No 1371/2007 of 23 October 2007 on rail passengers’ rights and obligations,the accepted means of payment, sales and after-sales conditions, especially for the exchange and reimbursement of tickets, procedures for the submission of complaints,
the train types/numbers and/or line number (if no train number is available for the public) where PRM facilities are available, the types and minimum quantities of PRM facilities in the above trains (such as wheelchair seat, PRM berth, PRM toilet, location of PRM seats) under normal operating conditions, the methods of requesting assistance for boarding and disembarking from trains (including PRM notice period, address, e-mail, operating hours and the telephone number of the office(s) for PRM-assistance) according to Article 24 of the Regulation on Passenger Rights, the maximum size and weight of wheelchair (including the weight of the PRM) permitted, the transport conditions for accompanying persons and/or animals, conditions of access to the station building and platforms, including whether the station is classified as accessible for PRMs and whether is staffed for PRM support,
Availability request, Reservation request, Partial cancellation request, Full cancellation request.
either with elements defined in technical document B.10 (see Annex III), in which case all addressed systems must be able to understand the request and to respond, or with otherwise defined standards, in which case the addressed system must be able to understand the request and to reply.
Reply about availability, Confirmation of reservation request, Confirmation of partial cancellation request, Confirmation of complete cancellation request, Negative reply.
either with the elements defined in technical document B.10 (see Annex III), or with otherwise defined standards,
the train types/numbers or line number (if no train number is available for the public) where carriage of bicycles is available, particular times/periods where carriage of bicycles is permitted, the fares for the carriage of bicycles, whether a specific reservation for a bicycle storage place in the train is available or required (including bicycle notice period, operating hours, e-mail and/or telephone).
Enquiry about availability, Reservation request, Partial cancellation request, Complete cancellation request.
either with the definitions in technical document B.5 (see Annex III), in which case all attributing systems shall be able to understand the request and to answer, or with otherwise defined standards, in which case the attributing system shall be able to understand the request and to answer only if a specific agreement has been concluded with the requesting distribution system.
Reply about availability, Confirmation of reservation request, Confirmation of partial cancellation request, Confirmation of complete cancellation request, Negative reply.
either with information contained in technical document B.5 (see Annex III), or with otherwise defined standards,
the train types/numbers on which carrying of cars is available, particular times/periods where carrying of cars is available, the standard fares for carrying of cars (incl. fares for accommodation of passengers, where accommodation is offered by the railway undertaking), specific address and time for loading of cars on to the train, specific address and arrival time of the train at the station of destination, size, weight and other limitations for the transport of cars.
Availability request, Reservation request, Partial cancellation request, Complete cancellation request.
either with elements defined in technical document B.5 (see Annex III), in which case all attributing systems shall be able to understand the request and to reply, or with otherwise defined standards, in which case the attributing system shall be able to understand the request and to answer only if there is a specific agreement with the requesting distribution system.
Reply about availability, Confirmation of reservation request, Confirmation of partial cancellation request, Confirmation of complete cancellation request, Negative reply.
either with elements defined in technical document B.5 (see Annex III), or with otherwise defined standards,
Enquiry about availability, Reservation request, Request for partial cancellation, Request for complete cancellation.
either with the elements set out in technical document B.5 (see Annex III), in which case all attributing systems shall be able to understand the request and to reply, or with otherwise defined standards, in which case the attributing system shall be able to understand the request and to answer only if there is a specific agreement with the requesting distribution system.
Reply about availability, Confirmation of reservation request, Confirmation of partial cancellation request, Confirmation of complete cancellation request, Replacement proposal, Negative reply.
either with elements defined in technical document B.5 (see Annex III), or with otherwise defined standards,
the standard for the handling of security elements for product distribution which is under development. It is therefore an open point and is listed in Annex II.
the standard for the handling of security elements for product distribution which is under development. It is therefore an open point and is listed in Annex II.
the standard for the handling of security elements for product distribution which is under development. It is therefore an open point and is listed in Annex II.
Ticket and reservation, Ticket only, Reservation only, Supplements, Upgrade, Change of itinerary, Boarding pass, Special fares in conjunction with national railcards, Group ticket, International rail passes of various kinds, Accompanied vehicle coupon, Travel voucher for compensation.
B.6 (see Annex III).
CIV compliant electronic delivery (Ticket On Departure), CIV compliant Manifest On List, CIV compliant A4 ticket via e-mail delivery.
Open ticket (travel only), Open ticket + reservation (travel and reservation), Open ticket + supplement (travel and supplement), Open ticket + reservation + supplement (travel, reservation and supplement), Global price ticket (travel and reservation).
B.6 (see Annex III), B.7 (see Annex III), Standard for European "Ticket On Departure" and for European "Manifest On List" is under development. It is therefore an open point and is listed in Annex II.
Train type and/or number, Station(s) of destination, And, where appropriate, intermediate station stop(s), Platform or track, Scheduled Departure time.
Train type and/or number, Station(s) of destination, Scheduled Departure time, Deviation from plan.
Station(s) of origin, Arrival time at the terminating station, Train type and/or number, Arrival platform or track.
Train type and/or number, Station(s) of origin, Scheduled arrival time, Deviation from plan.
Material delays, Change of track or platform, Full or partial cancellation of train, Train rerouting.
The type of information system (Display and/or voice announcement), The point in time when the information is provided, The location within the station where the information system will be installed.
At station of departure and major intermediate station stops: Train type and/or number, Final destination(s), Where practicable, intermediate station stops, Material delay, Reasons for delay, if known.
Next station stop (station name).
Next station stop (station name), Planned arrival time, Estimated arrival time and/or other Delay information, Next main connecting services (at the discretion of the railway undertaking).
The type of information system (Display and/or voice announcements), The point in time when the information will be provided, The location within a train where the information devices will be installed.
Train and/or path Number, Train ready indication, which indicates that the train has been prepared and is ready to run.
Path departure Point with the time for which the path was requested, Path Destination Point with the time at which the proposed train is due to arrive at its destination,
B.30 (see Annex III).
Train and/or path Number (train ID), Scheduled time and actual time at agreed Reporting Point, Identification of the Reporting Point, Status of train at the Reporting Point (arrival, departure, passage, departure from originating station, arrival at final destination).
delta deviation from booked scheduled time (in minutes), where available, the reason for the delay,
B.30 (see Annex III).
train and/or path number (train ID), for each agreed forecast point: scheduled time and forecast time, identification of the agreed forecast point, status of train at agreed forecast point (arrival, departure, passage, arrival at final destination).
estimated delta deviation from booked scheduled time (in minutes), transmission of the reason for delay, where available,
B.30 (see Annex III).
path and/or train number (train ID), identification of location based on the next location from the location reference file, start time of interruption, scheduled departure date and time at this location, code denoting the reason for and/or description of interruption.
B.30 (see Annex III).
Scenario A: The AP contacts all infrastructure managers involved directly (case A) or via the One Stop Shop (case B) to organise the paths for the complete journey. In this case the AP has also to operate the train on the complete journey. Scenario B: Each AP involved in the transport journey contacts the local infrastructure managers directly or via OSS to request a path for the journey section on which it is operating the train.
Path request message, Path details message, Path not available message, Path confirmed message, Path details refused message, Path cancelled message, Booked path no longer available message, Receipt confirmation message.
AP making the path request, Path departure point: start point of path, Time of departure from start point of path: time for which the path is requested, end point of path: train’s destination on path requested, Time of arrival at end point of path: time proposed train is to arrive at its destination, section of the journey requested, intermediate stops or any other designated points along the proposed path, indicating the Time of arrival plus the time of departure from an Intermediate Point. If this field is not completed, it means that the train does not stop at this point, agreed and necessary train equipment/data for section of the journey, maximum permissible train speed, maximum speed under specified train control system(s) (national and international, e.g. LZB, ETCS), for each traction unit: class of traction, technical variant, banking traction unit (class of traction, technical variant), driving vehicle trailer (DVT) leading, total length, total weight, maximum axle load, gross weight per meter, brake performance (representing brake level effective braking power), brake type (for the indication of usage of electromagnetic brake), specified train control system(s) (national and international), emergency brake override, radio system (e.g. GSM-R), SCs (special consignments), loading gauge, any other technical prerequisites that differ from the standard dimensions (e.g. exceptional loading gauge), train category, any other specific data required locally or nationally to process the path request, definitions of activities that are to be performed at a given Intermediate Point along the route, railway undertaking code responsible for the train movement on the current section of the journey, infrastructure manager code responsible for the train over the respective section of the journey, railway undertaking and infrastructure manager code for the next section of the train, where appropriate.
B.30 (see Annex III).
AP making the path request, path departure point: start point of path, Time of departure from start point of path: time for which the path is requested, end point of path: train’s destination on path requested, Time of arrival at end point of path: time proposed train is to arrive at its destination, section of the journey requested, intermediate stops or any other designated points along the proposed path, indicating the time of arrival plus the time of departure from an intermediate point. If this field is not completed, it means that the train does not stop at this point, agreed and necessary train equipment/data for section of the journey, maximum permissible train speed, maximum speed under specified train control system(s) (national and international, e.g. LZB, ETCS), for each traction unit: class of traction, technical variant, banking traction unit (class of traction, technical variant), driving vehicle trailer (DVT) leading, total length, total weight, maximum axle load, gross weight per metre, brake performance (representing brake level effective braking power), brake type (for the indication of usage of electromagnetic brake), specified train control system(s) (national and international), emergency brake override, radio system (e.g. GSM-R), SCs (special consignments), loading gauge, any other technical prerequisites that differ from the usual dimensions (e.g. exceptional loading gauge), train category, any other specific data required locally or nationally to process the path request, definitions of activities that are to be performed at a given Intermediate Point along the route, code of railway undertaking responsible for the train movement on the current section of the journey, code of infrastructure manager responsible for the train over the respective section of the journey, code of railway undertaking and infrastructure manager for the next section of the journey, if appropriate.
B.30 (see Annex III).
Path departure point: train’s point of departure on the path, Path destination point, Time of departure from start point of path: time for which the path is requested, indication that the path is not available, reason for path not being available.
B.30 (see Annex III).
Path Number for the purpose of identifying the path, Path departure point: train’s point of departure on the path, Path destination point, Time of departure from start point of path: time for which the path is requested, End point of path: train’s destination on path requested, Time of arrival at end point of path: time at which the proposed train is due to arrive at its destination, indication that the AP accepts the path proposed.
B.30 (see Annex III).
Path Number for the purpose of identifying the path, Indication that the path details are being rejected, Reason for refusing the path or for the alteration requested by the AP, Path departure point: train’s point of departure on the path, Path destination point, Time of departure from start point of path: time for which the path is requested, end point of path: train’s destination on path requested, Time of arrival at end point of path: time at which the proposed train is due to arrive at its destination.
B.30 (see Annex III).
Path Number for the purpose of identifying the path, section of the journey to be cancelled, indication that the path is being cancelled, original path departure point: train’s point of departure on the path, Path destination point, Time of departure from original start point of path: time for which the path was requested, original end point of path: train’s destination on the requested path, Time of arrival at original end point of path: time at which the proposed train was due to arrive at its destination.
B.30 (see Annex III).
Receipt Confirmation message: indicates that its sender has received the message and will act upon it as necessary.
B.30 (see Annex III).
Path Number, Train number of the scheduled train for which the path is no longer available (if already known to the infrastructure manager), Original path departure point: train’s point of departure on the path, Path destination point, Time of departure from original start point of path: time for which the path was requested, Original end point of path: train’s destination on path requested, Time of arrival at original end point of path: time when the proposed train was due to arrive at its destination, Indication of the cause.
B.30 (see Annex III).
reference file of the coding for all infrastructure managers, railway undertakings, station managers, service provider companies, reference file of the coding of locations, reference file of all existing train control systems, reference file of all different locomotive types, reference file of all European maintenance workshops, reference file for European reservation systems, reference file of codes for timetable exchange purposes, reference file of codes for tariff exchange purposes, message-dataset catalogue, directory of code list, any other files and code lists that are needed for the use of the technical document(s) in the annexes (these will be defined during phase one).
is designed to reconcile heterogeneous information models by semantically transforming the data that are exchanged between the systems and by reconciling the differences in business processes and application-level protocols, has a minimal impact on the existing IT architectures implemented by each actor, safeguards IT investments already made.
metadata — structured data describing the content of messages, list of electronic addresses where the actors addressed by this TSI allow other actors to obtain information or data according to the provisions of this TSI, encryption, authentication, directory (phonebook) — it contains all necessary information on those participating in exchanging messages and data.
message formatting of outgoing messages according to the metadata, signing and encryption of outgoing messages, addressing of outgoing messages, authenticity verification of incoming messages, decryption of incoming messages, conformity checks of incoming messages according to the metadata, handling the single common access to the various databases.
(i) positive: send ACK; (ii) negative: send NACK.
For the exchange of timetable information between railway undertakings and other modes of transport: norms EN 12896 ("Transmodel") and EN TC 278 WI 00278207 ("IFOPT — Identification of Fixed Objects in Public transport"), For the exchange of specific timetable data, the XML technical standards and protocols based on Transmodel, in particular norm EN 15531 ("SIRI") for the exchange of real-time timetables and norm EN TC 278 WI 00278207 ("IFOPT") for the exchange of "stop/station" data. For the exchange of tariff data: this standard is still an open point (see Annex II — List of open points).
| Interface | Reference Telematics Applications for passengers TSI | Reference Conventional Rail Rolling Stock TSI’s |
|---|---|---|
| Board device display | ||
| Automatic voice and announcement | ||
| Interface | Reference Telematics Applications for passengers TSI | Reference Conventional Rail Telematics Applications for Freight TSI |
|---|---|---|
| Train ready | ||
| Train running forecast | ||
| Train running information | ||
| Train running interrupted to RU | ||
| Handling of short term timetable data | ||
| Common Interface | ||
| Central Repository | ||
| Reference Files |
accuracy, completeness, consistency, timeliness.
the completeness of data (percent of data fields having values entered into them) and the consistency of data (percent of matching values across tables/files/records), the timeliness of data (percent of data available within a specified threshold time frame), the required accuracy (percent of stored values that are correct when compared to the actual value).
phase one: detailed IT specifications, governance and master plan, phase two: development, phase three: deployment.
1. To define the data exchange system (hereinafter referred to as "the system") consisting of common components and of the interconnection of information and communication systems of stakeholders able to fulfil the requirements of this Regulation. 2. To confirm such a system from the viewpoint of technical and economic feasibility. 3. To draw up a roadmap of the activities deemed necessary in order to implement the system, including appropriate milestones for the monitoring of the progress of its implementation by the Commission, the European Railway Agency, the Member States and the stakeholders concerned.
the representative bodies from the railway sector acting on a European level as defined in Article 3(2) of Regulation (EC) No 881/2004 (the rail sector representative bodies), a representative of ticket vendors, a representative of European passengers, the European Railway Agency, and the Commission.
(1) Application guides describing functional, technical and performance specifications, the associated data, the interface requirements, the security and the quality requirements. (2) The outline of the global architecture of the system. (3) The master plan including: The identification of the activities necessary to achieve the implementation of the system. A migration plan which includes a set of phases that is conducive to intermediate and verifiable tangible results, from the current framework of stakeholders’ information and communication systems to the system itself. A detailed milestone plan. A risk assessment of the crucial phases of the master plan. An assessment of the total lifecycle costs (LCC) associated with the deployment and operation of the system, together with a subsequent investment plan and the relevant cost-benefit analysis.
(4) The governance deliverable which includes the identification of the appropriate governance structures, methods and procedures to support the development and validation of the system and subsequently its deployment and its field operation and management throughout its lifetime (including dispute management between the parties involved under the provisions of this TSI).
(a) At the kick-off meeting, the project team shall present a project description and a project work programme including a timetable. The project description shall explain the understanding of the tasks, the project organisation, the roles and responsibilities and the project method, including the process of consulting and informing all stakeholders. (b) At the kick-off meeting, the content and level of detail of the intermediate report and of the monthly progress report referred to in Section 7.2.2.1 will be discussed and agreed between the project team and the steering committee.
(a) Project governance In order to guarantee the appropriate development of the system the governance structure as described in technical document B.61 (see Annex V) shall be progressively implemented by the actors. Roles and responsibilities of all actors shall evolve with the implementation of the new governance structure as described in technical document B.61. The steering committee set up under phase 1 will be maintained in phase 2 until the governance structure described in technical document B.61 is fully operational. Its rules of procedure will be updated also to take into account its new role which is to monitor progress of implementation of the new governance structure, the architecture developed in phase 1 and the development of the system by individual companies taking particularly into account the adherence to the application guides published and maintained by ERA. Before recognising the end of phase 2 the Steering Committee will issue an opinion on the legal status and ownership of the Application Guides. Full compliance with technical document B.61 will be considered as a presumption of conformity of the new governance structure with the requirements of this Regulation. However due to the nature of the document and the continuous need for alignment of the governance structure to the real needs of the market, any deviation from its provisions should be immediately reported to the Steering Committee which will assess the deviation and decide if the technical document and/or its legal status needs to evolve at the end of phase 2. (b) Master Plan In order to guarantee the appropriate development of the system all actors concerned shall cooperate and implement the system in full adherence to the master plan as specified in ERA technical document B.62 (see Annex V). (c) Development of the system All actors concerned shall cooperate and develop the retail architecture of the system according to the architecture provisions as described in ERA technical document B.60 (see Annex V). All concerned actors shall cooperate and develop the system and its parts as to be as much as possible compliant with the Application Guides as described in the technical documents: B.50 (see Annex III) B.51 (see Annex III) B.52 (see Annex III) B.53 (see Annex III) B.54 (see Annex III) B.55 (see Annex III) B.56 (see Annex III).
Full compliance with these technical documents will be considered as a presumption of conformity of the system with the technical requirements of this Regulation. Any deviation from the Application Guides shall be reported to the Steering Committee which will assess it in the context of its role described under item (a). As the Application Guides B.50 to B.56 referred to in Annex III are not mandatory specifications, they are not subject to the Change Control Management.
the identification of the technical constraints underpinning the change, a statement of who takes responsibility for the change implementation procedures, the procedure for validating the changes to be implemented, the policy for change management, release, migration and roll-out, the definition of the responsibilities for the management of the detailed specifications and for both its quality assurance and configuration management.
1. The change requests affecting the documents are submitted either via the Member States or via the representative bodies from the railway sector acting on a European level as defined in Article 38(4) of Regulation (EU) 2016/796 of the European Parliament and of the Council Regulation (EU) 2016/796 of the European Parliament and of the Council of 11 May 2016 on the European Union Agency for Railways and repealing Regulation (EC) No 881/2004 (OJ L 138, 26.5.2016, p. 1 ).2. The Agency shall gather and store the change requests. 3. The Agency shall present the change requests to the dedicated ERA working party, which will evaluate them and prepare a proposal accompanied by an economic evaluation, where appropriate. 4. Afterwards the Agency shall present each change request and the associated proposal to the change control board that will or will not validate or postpone the change request. 5. If the change request is not validated, the Agency shall send back to the requester either the reason for the rejection or a request for additional information about the draft change request. 6. If the change request is validated, the technical document shall be amended. 7. If no consensus about the validation of a change request can be reached, the Agency shall submit to the Commission a recommendation to update the documents listed in Annex III together with the draft new version of the document, the change requests and their economic evaluation and shall make these documents available on their web site. 8. The new version of the technical document with the validated change requests shall be made available at the site of the Agency. The Agency will keep the Member States informed via the Committee established in accordance with Article 29(1) of Directive 2008/57/EC. 9. If a change request would require a change of the legal text of the TAP TSI, the Agency shall send a request to the European commission to request a revision of the TAP TSI and/or request the technical opinion from the Agency.
| Term | Description |
|---|---|
| Access party | |
| ACID | |
| Arrival date/time, actual | Means the actual date (And time) of arrival of means of transport |
| Arrival date/time, estimated | Means the date (And time) of arrival of means of transport based on the current forecast |
| Arrival date/time, planned | Means the date (And time) of arrival of means of transport in the timetable |
| Arrival delay, expected | Means the time difference between the arrival date/time Estimated and the arrival date/time Planned |
| Arrival delay, actual | Means the time difference between the arrival date/time actual and the arrival date/time Planned |
| At the discretion of | Means that the railway undertaking can decide based on its experience and its needs |
| Attributing system | Means an electronic system hosting the catalogue of transport services for which a transport service provider authorises distributors to issue travel documents |
| Attributor | Means a company managing an attributing system. May be a carrier |
| Authorised Public Body | Means a public authority having a statutory obligation or right to provide members of the public with travel information and also refers to the public authority which is responsible for the enforcement of Regulation (EC) No 1371/2007 pursuant to Article 30(1) of the Regulation |
| Availability | Means the information (transport service, type of offer, tariff, other service) that can actually be obtained by a passenger at a given point in time, for a specific train. Not to be confused with offer, indicating that a (transport service, type of offer, tariff, other service) is offered in the initial planning, but could be sold out and is therefore not obtainable by a passenger at a given time point, for a specific train |
| Basic parameter | Means any regulatory, technical or operational condition which is critical to interoperability and requires a decision in accordance with the procedure laid down in Article 21(2) before any development of draft TSIs by the joint representative body |
| Booking (selling) | Means the selling of a ticket with or without a reservation |
| Carrier | Means the contractual railway undertaking with whom the passenger has concluded a transport contract or a series of successive railway undertakings which are liable on the basis of such a contract |
| Carrier, Joint | Means a carrier linked by a cooperation agreement to one or more other carriers for the operation of a transport service |
| Carrier, Sole | Means a carrier that operates a transport service independently of other carriers |
| Channel | Means the method (such as ticket office machine, on-train media, public web services, telesales, mobile ticketing) by which a service (information, ticket sale, ticket refund, response to complaints, etc.) is provided to the passenger by a railway undertaking |
| Coach ID | Means the unique identification number of a coach |
| Commission | Means the European Commission |
| COTS-product | Means commercial off-the-shelf products |
| Customer | Means a person who intends to buy, is buying, or has bought a railway product for him/herself or for other person(s). May therefore be different from passenger (see passenger) |
| Decryption | Means the converting of encrypted data back into their original form |
| Delay | Means the time difference between the time the passenger was scheduled to arrive according to the published timetable and the time of his/her actual or expected arrival |
| Delta deviation | Means the operational "lateness or earliness" in relation to the booked scheduled time |
| Departure date/time, actual | Means the actual date (And time) of departure of means of transport |
| Departure date/time, estimated | Means the date (And time) of departure of means of transport based on current forecast |
| Departure date/time, planned | Means the date (And time) of departure of means of transport in the timetable |
| Directive 2008/57 | Means Directive 2008/57/EC of the European Parliament and of the Council of |
| Departure delay, actual | Means the time difference between the actual departure date/time and the Planned departure date/time |
| Departure delay, expected | Means the time difference from the departure date/time and the expected departure date/time |
| Display | Means any dynamic visual device located either in Stations or on the inside/outside of trains for the purpose of informing passengers |
| Distributor | Means an undertaking providing legal and technical capacity to issuers to sell rail products or to provide on line-facilities to customers to buy rail products. Besides, the distributor can offer services to issuers by assembling O-Ds carried out by different carriers into complete journeys as required by the traveller. The distributor may be a carrier |
| Domestic journey | Means a passenger journey by rail whereby a passenger does not cross a border of a Member State |
| Domestic rail passenger service | Means a rail passenger service which does not cross a border of a Member State |
| Encryption | Means the encoding of data |
| ERA | See European Railway Agency |
| Essential requirements | Means all the conditions set out in Annex III to Directive 2008/57/EC which must be met by the trans-European rail system, the subsystems, and the Interoperability Constituents including interfaces |
| ETA | Means the Estimated time of arrival (of the train at the station) |
| ETH | Means the Estimated time of Handover (of a train from one infrastructure manager to another) |
| ETI | Means the Estimated time of Interchange (of the train from one railway undertaking to another) |
| European Railway Agency | Means the Agency established pursuant to Regulation (EC) No 881/2004/EC of the European Parliament and of the Council of |
| Fare | Means a charge to be paid for transportation or service |
| Forecast | Means the best estimate of an event (e.g. arrival, departure or passing time of a train) |
| Forecast point | Means a target point for which the forecast is generated. It may relate to arrival, departure, passage or handover |
| Foreign rail passenger service | Means a rail passenger service which was purchased by the passenger in a country, but is performed in a country different from the country of purchase |
| Foreign sale | Means the sale of a train ticket by an issuer which is not (one of) the carrier(s) operating the train where the ticket will be used. The issuer is located in a country different from the country of the carrier(s) |
| FTP | |
| Fulfilment | Means the process which delivers the Product to the customer after its purchase |
| General Conditions of Carriage | Means the conditions of the carrier in the form of general conditions or tariffs legally in force in each Member State and which have become, through the conclusion of the contract of carriage, an integral part of it |
| Global price train | Means a train that a passenger can board only having purchased a global price ticket |
| Handover point | Means the point where the responsibility changes from one infrastructure manager to another |
| HTTP | |
| IM | Means any body or undertaking that is responsible in particular for establishing and maintaining railway infrastructure. This may also include the management of infrastructure control and safety systems. The functions of the infrastructure manager on a corridor or part of a corridor may be allocated to different bodies or undertakings |
| Infrastructure manager (IM) | See IM |
| Integrated Reservation Tickets — IRT | Means a kind of train ticket restricted to a specific train on a specific date/time. A IRT ticket can only be sold by means of an online transaction between the sales terminal and the attributing system where the relevant train is hosted |
| Interchange between Carriers |
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| Interchange point | |
| Intermediate point | Means the location which defines the start or end point of a journey section. This may be an interchange, handover or handling point, for example |
| International rail passenger service | Means a rail passenger service which crosses a border of at least one Member State |
| International journey | Means a passenger journey by rail crossing the border of at least one Member State |
| International sale | Means the sale of a train ticket for an international journey |
| Interoperability constituent | Means any elementary component, group of components, subassembly or complete assembly of equipment incorporated or intended to be incorporated into a subsystem upon which the interoperability of the trans-European rail system directly or indirectly depends. The concept of a constituent covers both tangible objects and intangible objects, such as software |
| IP | Means the Internet Protocol |
| Issuer | Means an undertaking selling the ticket and receiving payment. May be a carrier and/or a distributor. The issuer is the undertaking indicated on the ticket with its code and possibly its logo |
| Journey | Means the movement of a passenger (or several passengers travelling together) from a location A to a location B |
| Journey planner | |
| Keeper | Means the person who, being the owner of a vehicle or having the right to use it, exploits such vehicle economically in a permanent manner as a means of transport and is registered as such in the Rolling Stock Register |
| Loco ID | Means the unique identification number of a traction unit |
| Make available | Means the publishing of information or data where access control may be applied |
| Manifest on list | Means a fulfilment method where the customer makes its purchase in advance (e.g. at home) and receives only a confirmation, usually with a reference code. The undertaking performing this kind of sale provides the TCO with a list of all passengers (and reference codes) admitted on the specific train. The passenger simply manifests his/her desire to be admitted on the train before/after departure at the TCO. TCO checks whether the passenger is allowed to embark/stay on the train |
| Market price | See Global price |
| Metadata | This term simply means data about data. It describes data, software services, and other components contained in the enterprise information systems. Examples of the types of Metadata include standard data definitions, location and routing information, and synchronisation management for distributing shared data |
| Notified bodies | Means the bodies which are responsible for assessing the conformity or suitability for use of the Interoperability Constituents or for appraising the EC procedure for verification of the subsystems |
| NRT train | Means a train that a passenger can board having bought a NRT ticket, in the case of international or foreign sales |
| NRT | Non-integrated reservation tickets — This is a way of selling train tickets meant for international or foreign sales, where the issuer can produce the ticket locally, without any online transaction with an attributing system. The NRT tickets are always open tickets, i.e. the contract of carriage is valid on any NRT train serving the route marked on the ticket, within a defined validity period. To issue a NRT ticket the issuer needs a list of OD’s (series) and one or more tables of prices corresponding to distance ranges. Reservations can (in some cases must) be purchased together with the ticket |
| Offer | See availability |
| Official website | Means the company’s public website where commercial information is released to the customer. The website shall be machine readable by respecting web content accessibility guidelines |
| One stop shop |
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| Passenger | |
| Path | Means the infrastructure capacity needed to run a train between two places over a given time-period (route defined in time and space) |
| Path number | Means the number of the defined train path |
| Payment | Means the transfer of wealth from one party (such as a customer) to another (such as a distributor). A payment is usually made in exchange for the provision of transport or service |
| Peer-to-Peer | Means a class of systems and applications that employ distributed resources to perform a critical function in a decentralised manner |
| Person with reduced mobility (PRM) | Means any person whose mobility when using transport is reduced due to any physical disability (sensory or locomotory, permanent or temporary), intellectual disability or impairment, or any other cause of disability, or as a result of age, and whose situation needs appropriate attention and adaptation to its particular needs of the service made available to all passengers |
| Platform | Means the area at a station to alight from/board trains |
| Primary data | Means the basic data as reference data input for messages or as the basis for functionality and calculation of derived data |
| PRM | See Person with reduced mobility |
| Product | Means a type of train with determined types of services (e.g. high speed, bicycle storage places, PRM accommodation, couchette and/or sleeping cars, dining cars, take-away facilities, etc.) which are linked to relevant prices and may be linked to specific conditions |
| Publish | Means the publishing of information or data where no access control shall be applied |
| Rail system | Means (as in "trans-European rail system") the structure, as described in Annex I (Directive 2008/57/EC), composed of lines and fixed installations, of the trans-European transport network, built or upgraded for conventional rail transport and combined rail transport, plus the rolling stock designed to travel on that infrastructure |
| Railway undertaking | Means any public or private undertaking the principal business of which is to provide services for the transport of goods and/or passengers by rail, with a requirement that the undertaking must ensure traction; this also includes undertakings which provide traction only |
| Regular vs. Short Term processes | |
| Reporting point | Means either passing points used by an infrastructure manager to provide train running information (only) or points where forecasts are generated |
| Repository | Means the storage of data similar to a database and data dictionary; however, it usually encompasses a comprehensive information management system environment. It must include not only descriptions of data structures (i.e. entities and elements), but also Metadata of interest to the enterprise, data screens, reports, programs, and systems |
| Reservation | Means an authorisation on paper or in electronic form giving entitlement to a service (transportation or assistance) subject to a previously confirmed personalised transport arrangement |
| Reservation system | Means a computerised system used to store and retrieve information and conduct transactions related to travel. A reservation system is capable of keeping inventory correct in real time, and is accessible to agents/retailers around the world |
| Retailer | Means a person or an undertaking that sells to the customer a ticket without or with a reservation for a rail service. A retailer can be a railway undertaking (agent) or an accredited travel agent |
| Route | Means the geographical line to be taken from a starting point to a point of destination |
| Route section | Means a part of a route |
| RU | See Railway undertaking |
| Selling | See Booking |
| Service | See Transport service |
| Service provider | Means the responsible entity providing any services linked to the transport of passengers |
| Shall | Means that the definition is an absolute requirement of the specification |
| Short Term processes | See Regular vs. Short Term processes |
| Short notice path request | Means the individual request for a path according to Article 23 of Directive 2001/14/EC due to additional transport demands or operational needs |
| SQL | |
| Stakeholders |
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| Station | Means a railway location where a passenger train can start, stop or end |
| Station manager | Means an organisational entity in a Member State, which has been made responsible for the management of a railway station and which may be the infrastructure manager |
| Substitute carrier | Means a railway undertaking, which has not concluded a transport contract with the passenger, but to whom the railway undertaking that is party to the contract has entrusted, in whole or in part, the performance of the transport by rail |
| Tariff | Means a specific set of fares available on a given train, on a given day for a given O-D leg of the journey. Tariffs may be grouped in different categories (such as public fares, Group fares, etc.) |
| TCO | Means Ticket Controlling Organisation. This is an organisation empowered to inspect passenger tickets. Mostly a carrier. If necessary, the TCO is to deliver security certificates for the International Rail Ticket for Home Printing (IRTHP) to the distributors |
| Technical Document | Means any technical document published by the European Railway Agency pursuant to Article 5(8) of Directive 2008/57 |
| Technical Specification for Interoperability | Means a specification adopted in accordance with Directive 2008/57/EC by which each subsystem or part subsystem is covered in order to meet the Essential Requirements and ensure the interoperability of the rail system |
| TETA | See train Estimated time of arrival |
| Third party | Means any public or private undertaking, which is not a railway undertaking or infrastructure manager and provides services ancillary to, or in connection with, the services/transport services |
| Through ticket | Means a ticket or tickets representing a transport contract for successive railway services operated by one or more railway undertakings |
| Ticket | Means a material or immaterial registration entitling a passenger to contractually use one or more commercial transport services offered by one or more railway undertakings |
| Ticket On departure | Means a fulfilment method where the customer makes its purchase in advance (e.g. at home) and collects the ticket in the departure Station, at a ticket counter or vending machine |
| Ticket vendor | Means any retailer of rail transport services concluding transport contracts and selling tickets on behalf of a railway undertaking or for its own account |
| Timetable | Means the list of commercial transport services offered by a railway undertaking during a given time interval |
| TOD | See Ticket On Departure |
| Tour Operator | Means an organiser or retailer, other than a railway undertaking, within the meaning of Article 2, points (2) and (3) of Directive 90/314/EEC |
| Train Estimated time of Arrival | Means the Estimated time of arrival of a train at a specific point, e.g. handover point, interchange point, train destination |
| Train path | Means the train route defined in time and space |
| Train running interrupted | Means that the continuation of the train is unknown based on local circumstances at the time and in the opinion of the parties involved. If the Delay is known, the infrastructure manager sends a train running forecast message |
| Trans-European rail network | Means the rail network as described in Annex 1 to Directive 2008/57/EC |
| Transport contract | Means a contract of carriage for consideration or free of charge between a railway undertaking or a ticket vendor and the passenger for the provision of one or more transport services |
| Transport mode | Means a generic type of vehicle capable of transporting passengers (train, plane, bus, etc.) |
| Transport service | Means a commercial transport service or transport service under public service contract linking two or more locations, offered by a railway undertaking according to a published timetable. A transport service is normally performed with a specific transport mode |
| Transport service provider | Means any private or public company authorised to transport people in domestic or international passenger traffic. A "transport service provider" accepts travel documents issued by the accredited sales points of its distributors. It plays the role of the contractual carrier with which the passenger has entered into a contract of carriage. Execution of the transport service may be entrusted, in part or in full, to a substitute carrier |
| TSI | See Technical Specification for Interoperability |
| XML | Means the Extended Mark-up Language |
| XQL | Means the Extended Structured Query Language |
| Section | Open points |
|---|---|
| 4.2.2.1. | Technical document on the process and the information used for it in respect of tariff data intended for domestic sales |
| 4.2.10. | Standard for the handling of security elements for product distribution |
| 4.2.11.2 | Standard for European "Ticket On Departure" and for European "Manifest On List" |
| 4.2.11.3 | Technical document or standard on direct fulfilment methods which are linked to the ticket and/or reservation and to the kind of media for domestic sales |
| 4.2.11.4 | Technical document or standard on indirect fulfilment methods which are linked to the ticket and/or reservation and to the kind of media for domestic sales |
| 4.2.22 | Standard for the exchange of fare information in the context of connection with other modes of transport |
| No | Reference | Title |
|---|---|---|
| 1 | B.1 | Computer generation and exchange of tariff data meant for international or foreign sales — NRT tickets |
| 2 | B.2 | Computer generation and exchange of tariff data meant for international and foreign sales — Integrated Reservation Tickets (IRT) |
| 3 | B.3 | Computer generation and exchange of data meant for international or foreign sales — Special offers |
| 4 | B.4 | Implementation guide for EDIFACT messages covering timetable data exchange |
| 5 | B.5 | Electronic reservation of seats/berths and electronic production of travel documents — Exchange of messages |
| 6 | B.6 | Electronic seat/berth reservation and electronic production of transport documents (RCT2 standards) |
| 7 | B.7 | International Rail ticket for Home Printing |
| 8 | B.8 | Standard numerical coding for railway undertakings, infrastructure managers and other companies involved in rail-transport chains |
| 9 | B.9 | Standard numerical coding of locations |
| 10 | B.10 | Electronic reservation of assistance for persons with reduced mobility — Exchange of messages |
| 12 | B.30 | Schema — messages/datasets catalogue needed for the RU/IM communication of TAP TSI |
Series, Products, Services, Carrier codes, Fare tables, Station list.
tariffs, tariff ranges, Cards used with market prices, Exclusion types, Sales conditions, After sales conditions, Fare tables, Station/zone list.
The offer and its conditions, Fares, Supplements, Authorisations, Number of passengers/accompanying passengers and their categories, Reduction types, Exclusion types, Sales conditions, After-sales conditions, Reservation fees, Series, Trains including their categories and facilities.
| Reference | Label |
|---|---|
| B.60 (V1.0) | TAP Retail Architecture |
| B.61 (V1.0) | TAP Governance |
| B.62 (V1.0) | TAP Master Plan |
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